Privacy Policy

When you submit a contact or estimate request through our website, we collect your name, email address, phone number, project type, preferred contact method, and any details you include in your message.

When you make a payment through our website, payments are processed securely through Squarespace Payments. We do not store, see, or have access to your full card number, CVV, or sensitive payment credentials. Squarespace Payments processes and stores payment data in accordance with PCI-DSS standards. On occasion, payments may also be accepted via Venmo or Cash App at the customer's request. Those transactions are governed by the respective platform's privacy policies.

If you opt in to receive communications from us, we collect your email address and, where provided, your name. We use Squarespace Email Campaigns to send project updates, promotions, and company news. You can unsubscribe at any time using the link included in every email.

We use Google Analytics and Meta (Facebook) Pixel to understand how visitors interact with our website. These tools may collect your IP address, browser type, device type, pages visited, time on site, and referral source. This data is aggregated and used to improve our website and advertising. It is not used to personally identify you without your consent.

Our website uses cookies — small text files stored on your device — to support site functionality, remember preferences, and power analytics and advertising tools. You can control cookie settings through your browser. Disabling cookies may affect some site features.

We use your contact form submissions to respond to estimate requests, answer questions, and communicate about your project.

Payment information is used solely to complete transactions you initiate. We retain transaction records as required for accounting and legal purposes.

With your permission, we may send you emails about our services, promotions, or company news. You can opt out at any time.

Analytics data helps us understand how our site is used so we can improve content, navigation, and performance.

Meta Pixel and Google Analytics may be used to show our ads to people who have visited our website or match similar audience profiles on platforms like Facebook and Instagram.

We may in the future use a Customer Relationship Management (CRM) system to manage project and client information. If we do, this policy will be updated to reflect that, and your data will only be used in ways consistent with this policy.

We work with trusted service providers — including Squarespace (website hosting, payments, and email), Google (analytics), and Meta (advertising) — who process data on our behalf and are bound by their own privacy policies and data protection standards.

We may disclose your information if required to do so by law, court order, or governmental authority.

In the unlikely event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

You can manage your ad preferences and opt out of interest-based advertising through your Facebook or Instagram account settings, or by visiting the Digital Advertising Alliance opt-out page at optout.aboutads.info.

Our website does not currently respond to Do Not Track (DNT) browser signals. We recommend using the opt-out tools listed above if you wish to limit tracking.

Request a copy of the personal information we hold about you.

Request that we correct inaccurate or incomplete information.

Request that we delete your personal information, subject to any legal retention requirements.

Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.