Privacy Policy

Effective Date: December 28, 2025

Modern Craft Remodel LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, moderncraftremodel.com, including any related pages, forms, booking tools, or payment features (collectively, the “Website”).

This policy applies to users who are 18 years of age or older. Our services are intended for U.S. residents, and we currently conduct business only within the State of Texas.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through the Website, including but not limited to:

  • Full name

  • Email address

  • Phone number(s)

  • Physical address

  • Project details and related messages

  • Appointment and booking information

  • Payment information

  • Contact person and decision-maker information

  • Any other information you choose to submit through forms or communications

Payment Information

Payments made through the Website are processed by third-party payment processors (such as Squarespace). We do not store full credit or debit card numbers. For verification and recordkeeping purposes, we may retain only the last four (4) digits of a credit or debit card.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Website

  • Referring URLs

We use cookies and similar tracking technologies, including Google Analytics, to help us understand website usage, improve performance, and enhance user experience.

3. How We Use Your Information

We use the information collected for legitimate business purposes, including:

  • Responding to inquiries and requests

  • Providing estimates and project-related communications

  • Scheduling appointments and managing bookings

  • Processing payments and verifying transactions

  • Performing customer service and account support

  • Sending marketing or promotional communications (with opt-out options)

  • Improving our Website, services, and user experience

  • Complying with legal, accounting, or contractual obligations

4. Marketing Communications

We may send marketing or promotional emails or messages related to our services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Transactional or service-related communications (such as appointment confirmations or project updates) may still be sent as necessary.

5. Cookies and Tracking Technologies

Our Website uses cookies for:

  • Core website functionality

  • Analytics and performance monitoring

  • Improving navigation and content relevance

You may adjust your browser settings to refuse or limit cookies; however, some features of the Website may not function properly as a result.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only as necessary with trusted third parties who assist us in operating the Website or providing services, such as:

  • Website hosting providers

  • Payment processors

  • Analytics and marketing tools

  • Scheduling, CRM, or communication platforms

These third parties are authorized to use your information solely for performing services on our behalf and are required to maintain appropriate confidentiality and security measures.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including business operations, legal compliance, dispute resolution, and enforcement of agreements.

8. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal and contractual obligations

To exercise these rights, please contact us using the information provided below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we take commercially reasonable steps to protect your data.

10. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Visitors Outside the United States

While our Website may be accessible to visitors outside the United States, our services are offered only within Texas. By using the Website, you acknowledge that your information may be processed and stored in the United States in accordance with U.S. laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, you may contact us at:

Modern Craft Remodel LLC
Email: info@moderncraftremodel.com
Mailing Address:
1169 N. Burleson Blvd. #170
PMB 340
Burleson, Texas 76028